Workshop Refunds & Cancellation Policy

Refund & Cancellation Policy:

As a small business, all workshops are non-refundable. This policy helps ensure our costs are covered and allows our workshops to run as planned.

All bookings are confirmed with full payment at the time of booking and are non-transferable. Unfortunately, refunds cannot be given for cancellations or non-attendance.

In the unlikely event that we need to cancel a workshop due to unforeseen circumstances, we will offer either an alternative date or a full refund. We will always make every effort to ensure your creative experience goes ahead as scheduled.

Private Workshop & Craft Party Booking Terms

To secure your private workshop booking, a non-refundable deposit is required based on the agreed number of attendees at the time of booking.

Deposits

• Deposits are non-refundable and non-transferable.
• Your deposit secures your chosen date, time, tutor, materials, and studio preparation for your group size.

Final Numbers & Balance Payment

• Final attendee numbers must be confirmed no later than 2 weeks prior to your workshop date.
• The remaining balance is due 2 weeks before the event.

Amendments to Numbers

• Additional guests may be added after booking (subject to availability), and these will be added to your final balance.
• If guest numbers decrease, the original deposit paid for those spaces remains non-refundable.
• Reductions in numbers after booking will not reduce the overall balance due beyond the adjusted final attendee total, as deposits already paid for cancelled spaces cannot be credited toward the remaining balance.

Cancellations

• Deposits are non-refundable in the event of cancellation by the attendees.
• Any cancellations made within 2 weeks of the workshop date will still be liable for the full remaining balance, as materials and preparation will already have been arranged.

By confirming your booking and paying your deposit, you agree to the above terms and conditions.