Should you need to cancel a workshop:
Our aim is to provide creative classes that are priced fairly and good value for money. As a small business we have a clear non-refundable policy to ensure that our costs are covered and the ongoing viability of our workshops are protected.
If you contact us 14 days or more prior to the date of your class we will be very happy to offer you a transfer to an alternative workshop, providing there are places. If there are no suitable workshops or dates available at that time, we will issue you with a voucher that can be used for future bookings.
We always appreciate that unforeseen circumstances can sometimes arise which may mean you cannot attend at short notice so we are more than happy for a friend to take your place. Please let us know their name and contact details prior to the class.
Our right to cancel a workshop:
Should we need to cancel a workshop due to unforeseen circumstances we will aim to give you as much notice as possible. We will then be in touch to reschedule the class to suit all attendees. If it is not possible to reschedule, gift vouchers will be issued which can be used on any of our workshops or redeemed in our gift shop or online.
Any vouchers provided by us are non-refundable and are only redeemable against workshops. These will be valid for 12 months from the date stated on the voucher.
A non-refundable deposit of 50% is required to secure your booking. The remaining balance is due 14 days prior. Alterations can be made at least 2 weeks before the date of the event, after this numbers cannot be amended but places may be refilled with friends or family.